ecoATM vs. Samsung Trade In
When it’s time to get a new phone, you’ve got a lot of options. You even get to choose what you’ll do with your old phone. For many, a trade-in is the best option. You get to put the value of your used device toward your new one and, best of all, keep your phone out of a landfill - it’s a win-win!
Not all trade-in partners are the same. If you’re buying a Samsung® phone, you might think you’ll have to trade in your phone with them. Fortunately, that’s not the case. Samsung’s trade-ins are somewhat limited and they can take a while. With ecoATM, you can trade in your device faster and easier. We give you cash and a much faster process, and we’re fighting for the planet!
Let’s look at the differences between a Samsung trade-in and an ecoATM trade-in.
How Do Samsung Trade-Ins Work?
A Samsung trade-in gives you credit toward a new phone- it has to be a brand-new Galaxy device, and you have to buy it through Samsung. The Samsung trade-in process looks like this:
- You enter basic information about your phone on Samsung’s website.
- The website estimates the phone’s value and gives you Samsung’s trade-in offer.
- It takes that amount off the price of your new phone.
- You order the new phone and get it shipped to you.
- Once it arrives, you activate the new phone and transfer your data to it.
- You package up your old phone and ship it to Samsung.
- Samsung evaluates the device. If your phone matches the condition you entered on the website, you’re all done! If not, you have to request the phone be shipped back to you. You may be charged the value of your trade-in credit.
Samsung also has a Family Trade-In program- it lets you trade in as many as four devices. But it’s mostly the same as a single trade-in- it doesn’t give you any extra credit. You’ll need to buy as many phones as you’re trading in.
Eligible Devices
Thankfully, Samsung can take almost any device for trade-in. You can trade in plenty of smartphones, whether they were made by Samsung or another manufacturer. The Samsung trade-in value list includes phones from:
- Apple
- LG
- OnePlus
- Motorola
- Kyocera

Samsung takes most modern phones. If your device is especially old, you might not be able to trade it in. For example, you can’t trade in an Apple® iPhone 5 or an older iPhone. Samsung also takes trade-ins for tablets and wearables from most manufacturers.
Payment Options
Unfortunately, your only option with Samsung is to get a trade-in credit. But this credit only goes toward new devices bought through Samsung. You can’t put it toward a used or refurbished device. You also can’t use it for something else, like an accessory or to pad your bank account.
Some other trade-in programs will ask you to pay the full price first. Then they refund you the difference after looking at your device. Samsung’s trade-in credit applies immediately.
Preparation Requirements
Samsung asks you to get your phone ready before sending it in. If you don’t, they might reject the trade-in.
- Remove all of your personal information and data
- Remove your SIM card and memory card
- Disable security locks, such as Factory Reset Protection and Activation Lock
- Perform a full factory reset on the device
Trade-In Locations
Samsung doesn’t take trade-ins at any physical location. You’ll need to send your phone to them. Samsung gives a printable shipping label but no box. You’ll need to find a reliable box and pack it up well. Otherwise it may be damaged during shipping. If it fits, you could place it in the box your new phone came in.
If you’re trading in multiple phones, then you’ll need to ship them separately.
Condition Requirements
Samsung usually only takes devices that work well. Your trade-in with Samsung has to:
- Power on without powering off unexpectedly
- Hold a charge
- Have a functioning display without black spots or pixelation
- Have a functioning charging port free of corrosion
- Be fully owned by you - i.e., not leased
- Not be on any kind of banned list
- Be prepared according to the requirements we mentioned earlier
The only physical damage Samsung accepts on a trade-in is a crack. Cracks cut back on your phone’s trade-in value. If your phone has any of the following problems, you can’t trade it in:
- Multiple scratches, dents and dings
- Water damage
- Corrosion on the battery terminal contacts or SIM
- A damaged or swollen battery
- Defects beyond normal wear and tear
Samsung values your device at $0 if your phone isn’t eligible for trade-in. You have seven days to request it gets sent back. Samsung will cover the shipping charges.
Time Commitment
The Samsung trade-in program can take a while. Punching in your phone’s details is quick. Then, you have to wait for your new phone to get to you. After you move your data, you have to work with shipping. You may need to find a box and packing materials. If you don’t have a printer, then you’ll have to find one. When you finally send the phone off, you still have to pay attention.
Between shipping and the evaluation process, you could be waiting a month for the whole process to finish!
Environmental Initiatives
Like other phone companies, Samsung has jumped on the environmentally friendly train- it’s working on more sustainable materials in its electronics and packaging. For example, your next phone may have some recycled materials in it- it could come in a box that’s more sustainable. Samsung also strives to make energy-efficient products.
How Do ecoATM Trade-Ins Work?
Trading in your phone with ecoATM is easy, fast, and flexible. Simply take your phone to one of our kiosks. They’re located across the United States. The kiosk evaluates your phone right there - even if the smartphone is damaged or not working. If we can, we’ll make you a cash offer on the spot. If your phone doesn’t have any value, we can collect it for reuse or recycling.
Eligible Devices
ecoATM has one of the longest lists of accepted devices. We take phones from:
- Apple
- LG
- Motorola
- ZTE
You can even trade in very old phones with ecoATM. For instance, we take iPhones all the way back to the original - learn more about how far mobile devices have come since those early days!
Payment Options

ecoATM doesn’t deal in credits. We don’t do gift cards or make you wait to get your money. If we can make you an offer, we’ll pay you in cold, hard cash - it gets dispensed on the spot after you accept. You can even use that trade-in cash to cut your phone bill.
Preparation Requirements
Like Samsung, we ask you for a few things before your trade-in:
- Back up all your data, such as photos, videos and apps
- Wipe or factory reset your phone to protect your information
- Remove any accessories, like cases and screen protectors
- Charge your device, if possible
- Turn off Find My iPhone, if applicable
- Scan your state or government-issued ID
These steps help us comply with legal requirements and keep your personal information safe.
Trade-In Locations
You’ll find ecoATM kiosks all over the United States. We have over 5,900 kiosks located in familiar places, like grocery stores and malls. You may have one nearby! You don’t need to worry about packing and shipping your device.
Another issue with in-person trade-ins or shipments is availability. Maybe you work during normal office hours and by the time you can get to the post office, they could be closed. Many ecoATM kiosks are accessible at flexible hours. For example, you might find one in a grocery store open in the late evening. Trade in your phone on your schedule.
Condition Requirements
Unlike Samsung, we take phones in any condition. Damage or power problems might cut back on your ecoATM trade-in value. But that doesn’t stop us from taking it.
An ecoATM kiosk usually accepts phones with the following problems:
- Cracked, shattered or scratched screens
- Power issues
- Slow or laggy performance
- Peeled paint on buttons
- Scuffs and chips on the body of the phone
- Damaged batteries
- Heavy wear and tear
Condition is one of the aspects we’ll review at the kiosk. We’ll also look at the specs, like how much storage space it has and which carrier it’s for.
Time Commitment
Your ecoATM trade-in happens right at the kiosk - no shipping or waiting. We look at the device immediately. You can trade in your phone for cash or recycle it in under 10 minutes.
Environmental Initiatives
Electronic waste (e-waste) is a giant problem - it causes toxic materials to leach into the environment. They may contaminate the food supply and hurt wildlife. Discarded phones can even add to the scarcity of metals, which are in limited supply. Throwing out your phone also prevents it from going to a person who could use it.
The Environmental Protection Agency (EPA) says only about 25% of all electronics get recycled. As of 2022, ecoATM has collected over 37 million devices. We give phones a chance at a new life. We keep them out of landfills whenever possible and are committed to responsible recycling.
Samsung trade-ins require shipping materials. When you consider everyone trading in their devices, those materials really add up! ecoATM helps you remove the need for shipping. We’re committed to fighting e-waste and keeping our blue marble safe.
Why Use ecoATM for Your Trade-In

When you trade your phone in with Samsung, it’s a slow process that only works if you’re buying a pricey brand-new phone. ecoATM is a bit easier and more flexible. With ecoATM, you get:
- A hassle-free experience: Let’s face it - shipping is a hassle. With ecoATM, you don’t need to find a box or wait at the post office. You don’t need a printer, either. Just head to a nearby kiosk and plug in your phone. You can be done with the whole process in minutes.
- Contact-free evaluations: Like Samsung, you don’t need to talk to anyone to trade in your phone. That means no one is trying to sell you an expensive plan or accessories you don’t need. You also don’t need to fight the crowds or make an appointment.
- On-the-spot cash: ecoATM doesn’t require you to buy something else. If we give you an offer, you’ll get paid in cash that day. We won’t make you wait for weeks to get a quote. We also don’t make you wonder if you did everything right to get the full amount. You can use your payment toward a new phone or, well, anything else!
- No strings attached: With no contracts and cash payouts, you can buy any phone you want. You aren’t tied to one company or a long-term commitment. Samsung only puts trade-ins toward new Galaxy devices. With ecoATM cash payouts, you can buy used phones or other brands.
- An environmentally aware business: We’re big on helping the planet. It’s even in our name! An ecoATM trade-in helps you rest easy. You know you’re doing your part for future generations.
- Trade-ins for any device: ecoATM takes phones from any manufacturer in any condition. Samsung does not. A cracked or malfunctioning phone is still welcome at our kiosks.
ecoATM is one of the best ways to trade in a phone - it’s convenient, fast and fair.
Signs It’s Time to Trade In Your Device
We want you to make your phone last as long as possible. Still, if you’re experiencing any of these problems, maybe it’s time for a new one:
- Slow speeds: Older phones may struggle to keep up with new software. Normal wear and tear can also slow you down. If your phone is lagging or glitching, it could be getting outdated.
- Damage: Of course, a damaged phone isn’t ideal. Many phones work well with minor damage. A small scratch or a crack in the screen might not affect its functionality. Other problems, like a dented case or a shattered screen, could get in the way. Either way, damage often points toward getting a new phone.
- Disuse: Do you have a phone just sitting in a drawer somewhere? You can declutter and maybe earn some money at the same time!
- New options: Is a new phone calling your name? Trading in your old one can help offset the cost of a new phone.
- Storage limitations: Many users fill up their phones. Apps, photos and many other items will take up space. If you’re constantly out of storage space, you may need a new phone.

Why Use ecoATM for Your Trade-In
ecoATM is a great option for trading in a used phone. Whether you’re buying a new Samsung phone or just decluttering, we make it easy. You can skip the shipping, get cash on the spot, and finish your trade-in faster. With conveniently located kiosks, it’s easy to do your part for the planet.
You can even get started online. Head to the ecoATM Price My Device tool. Then, find an ecoATM kiosk near you to get trading!
FAQs
How does the Samsung trade-in process work?
Samsung's trade-in gives you credit toward a new Galaxy device purchased through Samsung. You submit your phone's details online, ship the device after receiving your new phone, and Samsung evaluates it before finalizing the credit.
How does ecoATM differ from Samsung's trade-in program?
ecoATM pays cash on the spot at a kiosk, while Samsung only offers store credit toward new Galaxy devices. ecoATM also accepts phones in any condition and completes the process in under 10 minutes.
Does ecoATM accept damaged or broken phones?
Yes, ecoATM accepts phones in any condition, including cracked screens, power issues, and heavy wear and tear. Damage may reduce the offer value, but it won't prevent ecoATM from taking the device.
What payment do you receive from ecoATM?
ecoATM pays cash directly from the kiosk after you accept their offer. Unlike Samsung, there are no store credits or gift cards - you receive real money you can use anywhere.
How many ecoATM kiosks are available in the US?
ecoATM operates over 5,900 kiosks across the United States, located in convenient spots like grocery stores and malls, often accessible during flexible evening hours.